Privacy policy Privacy Policy

We need your consent to hold the details you are supplying within this site. All the data we gather and hold is managed in strict accordance with the Data Protection Act (1998). Family for Every Child uses information collected from supporters/visitors to this website to improve the information we offer to you and to improve your online experience. We take your privacy very seriously. This privacy policy sets out details of the personal information we collect about you and the ways in which we may use that information.


When do we collect personal information?

We collect personal information from you when you sign up for the challenge, complete a donation or contact form on this website, or when you email a member of staff directly.


What may your personal information be used for?

We may use the personal information to:

Inform you of our work and the different ways in which you can help

Ask you to support specific activities

Email you to ask you for your support if you have given permission to be contacted by email.

If you are a supporter of Family for Every Child, you may at any time change your mind about receiving information from us. If you initially chose to receive such information, and subsequently decide that you no longer wish to receive information or would like to change the frequency of  contact from Family for Every Child, please email our Supporter Care Team or call on 020 7749 2490.

Updating and amending your personal information

As a supporter Family for Every Child, you have control over the accuracy of your personal information. If, at any time, you wish to verify, update or amend the personal information you have provided, please email our Supporter Care Team or call on 020 7749 2490.

Use of cookies

In order for us to understand more about how our site is used and in turn make sure that the site reflects your needs, we may send cookies to your PC. A cookie contains information that allows us to recognise that you have used the site before, but will not contain any other personal data. This function can be switched off within your browser without affecting your navigation around the site.

The only cookie Family for Every Child uses at present is when a user logs into the site. At no other time do we store any data using cookies. The cookie is opened upon a successful login attempt and stays open for 60mins from the last time you visited a page. If you walk away from your PC without logging out, that cookie will stay open for 60 minutes and anyone else could view/amend your personal details. If you stay at the PC, but are inactive within our site for over 60 minutes, then the cookie will timeout and the system will automatically close your login connection.

Third party sites

Our privacy policy does not apply to third party sites that you may access from this website. We recommend you familiarise yourself with the applicable privacy policy before entering any personal information on a third party site.


When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing list provider

As part of the registration process, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us.


We have installed SSL protection to ensure that your personal information is protected.

Changes to the privacy policy

We recognise the importance of privacy to our supporters and visitors and intend to remain at the forefront of industry developments in this area. We will keep this policy under review and any changes made from time to time will be posted on this website.


By disclosing your personal information to us or, if you have already supported us in the past and have not chosen to “opt-out” of any opportunities to change the way your information is managed, you give your consent to the collection, storage, processing and use of your personal information by us as described in this privacy policy.

In cases where we lose touch with you we may choose to work with external data matchers to locate your e-mail, phone number and address. We will only do this if you have donated to us before (either regularly or one-off) and we seek this data in order to keep you update with our work through e-communication, print and telemarketing campaigns. If at any point you would like us to cease communication with us we will update your communication preferences accordingly.


Terms and conditions

Please read the following terms and conditions carefully as they govern the use of this website. All material contained within the Connect and Ride website ( is covered by a disclaimer and protected by copyright laws. For the purposes of this agreement, “content” means material including, without limitation, text, video, graphics, audio and overall appearance of the site, published on whether copyright Family for Every Child or a third party. By using you agree to be legally bound by these terms, which shall take effect from your first use of

Access to this website is subject to the conditions listed below.


Except as expressly stated in this site, no part of this website may be copied, republished, downloaded, transmitted, broadcast or reproduced in any form without the prior written permission of the copyright holders except for your own personal, educational or non-commercial use. You may not adapt, alter or create a derivative work from any content except for non-commercial personal or educational use. Any other use of content requires the prior written permission of Family for Every Child. must only be used for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of


The names, images and logos identifying Family for Every Child, or third parties and their products and services are subject to copyright, design rights and trademarks of Family for Every Child, and/or third parties. Nothing contained in these terms shall be construed as conferring any licence or right to use any trademark, patent, design right or copyright of Family for Every Child, or any other third party.

Content accuracy

Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission.

Photographs and case histories

Some names and details may have been changed in order to protect the identity of the children families and communities we work with. All images within the Connect and Ride website are copyrighted and must not be copied or reproduced without prior written permission.

Family for Every Child would like to thank our regular photographers – David Brunetti, and Travis Hodges  – for their contribution.

Limitation of liability

Family for Every Child does not guarantee that access to this website will be uninterrupted, that this website will be free from viruses or that it cannot be tampered with by third parties. This website and the information are provided on an ‘as is’ basis, with no warranties of any kind whatsoever, either express or implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose. Use of this website and the information is entirely at the user’s sole risk. In no event will Family for Every Child be liable for any damages whatsoever arising out of, or related to, this website. Your sole and exclusive remedy for dissatisfaction with this website and/or information is to stop using the site and information.

Modification of the terms and conditions

Family for Every Child may modify the terms of this agreement on this site. You agree to periodically review this agreement to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing this site. Your continued use of this website following such notification of any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions.